5. Blogs About Customer Strategy

The customer should also be present in the strategic plan and implementation. We mainly mean this in a technical sense, where management and staff consider planning implementation. But, some companies involve the customers during the creation and implementation process. If you have ever encountered or thought about customer orientation in your work, then it’s worth taking your time and familiarizing yourself with these blogs.

To properly take the customer into account in your strategic plan, a requirement is to understand them in depth. Customers naturally spend time online, so approaching them online makes sense. If you aren’t experienced in digital sales, look at our simplified post on digital sales. Whom your company targets are based on customer segmentation. In preparation for your sales calls, it’s highly beneficial to understand the strategic core questions your customers deal with.