Strategy For Customer Segmentation
With Petri Karjalainen
Customer segmentation can help out a company during the strategy process. Petri Karjalainen explains why his company chose this strategy for customer segmentation and how the process could be completed with dispersed teams.
I talk about how customer segmentation played a key part in our strategy process.
Petri Karjalainen
Chief Strategy Officer, Accountor
Strategy For Customer Segmentation
Key Topics In The Interview
- Why the company wanted a customer segmentation.
- Staff feelings about the strategy creation process.
- Strategy process management with dispersed teams.
- Red flags in the strategy process.
- Building common alignment in the business.
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