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Strategic Leadership

2.02 Kickstarting strategy implementation

Kickstarting strategy implementation — 2.02

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Once the strategy is ready, how does the organization kickstart the strategy implementation?

Strategy framework with 3 loops. Direct, Prioritize, Act. This framework is used by Stradigo.

I’m excited about the above strategy model! It’s simple, and it shows the journey clearly from a helicopter perspective.

Kickstarting strategy implementation: The Three Loops

In the first loop, the company’s direction becomes defined. Everyone receives an invite to join the creation process. People challenge their assumptions and the prevailing thinking inside the company. Tough choices get made, and, in the end, the whole strategy becomes visible on a single page. We call this one-page strategy a Strategy 1Pager.

Let’s take a look at the second loop, prioritize. That’s when the company steers itself through strategy implementation. Don’t expect things to get going by themselves. The management has to kickstart implementation. The ideas written down on the Strategy 1Pager, are often high-quality ideas. That’s why sub-goals, prioritization, and resourcing are essential. People are given responsibilities for specific tasks to steer the implementation and to follow up on their progress. The second loop needs to rotate weekly, which is much faster than the first loop. The first loop rotates quarterly. The second loop is all about following up on the goals.

The third loop represents everyday work. If the company runs into unsolvable problems inside the third loop, it typically occurs inside the second loop. If the problem, for some reason, can’t be solved inside the second loop, then the issue gets addressed inside the first loop. 

Text that reads “From PowerPoint to a living digital board.”

PowerPoint vs. Digital board

The strategy, typically, is presented as a PowerPoint slideshow. By doing this, the aim becomes to deliver the strategy in a clear form. Unfortunately, PowerPoint slides are static, which means they don’t function as a living document. Companies can make the strategy alive by setting up a digital board that tracks implementation. Whiteboards with sticky notes can work, but this approach is location restricted. A living digital board with cards and columns avoids issues caused by on-location challenges and the analog nature of pen and paper. You can feasibly use any software out there that you like. At Stradigo, we prefer to go with either Trello or Planner because they are popular. People are familiar with them. Familiarity is useful.

Digital boards have a use as a strategy steering tool. Prioritization becomes very straightforward. Free software, like Trello, give us all the functionality that we require to benefit in practice. I recommend some of the many free alternatives. The base functionality is the same in most digital board software out there. If your organization already uses a specific IT ecosystem, then you may already have software in mind.

The significant reason to use a digital board is to have a shared surface everybody can write on simultaneously. It becomes a platform for the company where each column on the board represents one focus area.

A whiteboard with three columns and cards. The cards have green, yellow and red dots. Each column is titled as a goal. Five people look at the board.

See how the strategy implementation becomes reality

The idea of using a digital board is to have a common platform where everybody can write at the same time. Each column on the board makes up a single focus area. Each card on the board, inside the columns, represents a specific task, a bit like sticky notes on a whiteboard. This truly helps with kickstarting the strategy implementation.

When the company prioritizes actions, it acquires clarity about implementation needs and what order things must occur. Thanks to this, the strategy remains relevant and active in front of everyone’s eyes without pause. An agile strategy has been born. Follow-up the strategy implementation frequently, for example, through weekly or bi-weekly meetings. Frequent follow-up creates a bridge between the plan and operative work. The entire organization sees the same board and acts on it.

The shared digital board is visible to the whole organization, allowing everybody to see how the strategy implementation becomes a reality. Deploying this type of setup is an opportunity for every organization, no matter what size it is.

An interesting phenomenon also happens. When the strategy is on a digital board, it starts to live. It remains up-to-date because the staff updates it almost every week. Likewise, the focus areas live with the times and adapt to suit the needs of the organization. I’m not talking about minor things but significant focus areas—the type of focus areas visible in the strategy, significant decisions. Nowadays, I believe that a company shouldn’t have four focus areas because that is too much to handle. Three would be the optimum number so that that focus won’t split between too many places.

The Marmalade Phenomenon

Drawing of a spoon with marmalade, five sheets and a smiling face.

I have spoken earlier about the marmalade phenomenon, which, in my opinion, is the best piece of advice for leaders. It goes like this. Every organization has a tablespoon worth of marmalade, representing resources, capabilities, machines, IT, staff, etc. The management must choose the right amount of toasts to use it on. Not too many and not too few. After that, the spoonful of marmalade gets spread onto the chosen number of toasts. For example, if there are 31 pieces of toast (big tasks), there’s not enough marmalade for them all, and so the toasts taste only like dough. If that happens, people start to demand more resources. Whenever I tell this story, I follow it up with a harsh comment:

“You have the exact amount of resources you are worth! You need to know how to choose and prioritize!”

The amount of money coming in determines the number of available resources. The question is how you use your available resources. If you lead badly, you butter too many toasts. What is the right amount of toasts? That is the question.

During the strategy journey, a risk exists that the three loops of the strategy journey can detach. I have covered the strategy loops in greater detail in separate blog entries. The organization may store the strategic plan inside a PowerPoint file, where it remains forgotten until it a review takes place a year later. If the strategic plan is in a digital board form, the second loop will rotate weekly, and the strategy remains living. The necessary actions, the tasks, are constantly present and visible in front of all staff members. This is how you kickstart the strategy implementation!

The strategy ignites, and a successful journey begins! Read more.🔥
Drawing of a campfire.

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Stradigo

Stradigo is a brand owned by Rdigo Oy (Business-ID: 2120844-1).

Learn more from our Imprint.

Rdigo Oy is registered in Finland as a Limited company. We are a strategy consultancy located in the Helsinki capital region.

We’ve been in business since 2007. The company name comes from the latin word Redigo, meaning both ‘I shape’ & ‘I renew’.

Stradigo combines the word strategy with Rdigo.

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Strategic Leadership

2.05 Agile Hybrid Organization

Agile Hybrid Organization | 2.05

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We held an amazing workshop online, and I’m so excited about it. We modified the strategies from the perspective of an individual and from a customer perspective. We came to a realization that we are building an agile hybrid organization. I need to share this with you. 

This image below is our old friend, the hierarchical organization. This style of hierarchy is not doing very well in the present day. Even though it has immensely good features, it also has great weaknesses.

Drawing of an organizational chart with three levels. The number of boxes per level is 1, 3 and 7.

Hierarchichal organization

It’s interesting, that in a hierarchical organization everything needs to be flipped upside down every 3-4 years. A new CEO comes in and decides that things should be done the other way around, with the reason that the other way is “as it should be done”. Then after a while the same pattern repeats.

I have gained experience in this subject. No matter which organization model one creates, in a few years the cons grow bigger and the strenghts are no longer as strong as in the beginning. Because of this the model needs to be changed once again, which the CEO thinks is the biggest innovation. Sometimes the organization is organized into a matrix organisation, at other times the organization gets organized according to functions. It can also be something else, depends on what the CEO wants. That’s everyday life.

Let’s look at why the hierarchical organization is doing poorly.

Drawing of an organizational chart. Accompanied by text: “Slow in action, expensive to upkeep, often demotivating, less profitable”

Hierarchy is slow in action

The main reason why hierarchical organizations are doing poorly is that they are slow organizations. The slowness comes from this. If I have a problem, I need to ask upstairs for permission. The bigger the issue, the higher up the person needs to go in the organization to get permission. If the issue goes flat, the response never comes back down. Decisions aren’t being made. Instead, the issue is left hanging in the air waiting for the next meeting. This causes the customer to suffer, because decisions are not made. Many draw the above model upside-down, so that customers are on top and the management are on the bottom. However, it’s only a semantic change. A hierarchical organization is slow, and doesn’t tend to cope well with the competition, who oftentimes are much faster to react and to decide. A better meeting structure could help.

Less profitable

Another problem with the hierarchical organization is that it’s less profitable. Say what? Exactly. When matters are sustainable, profitability decreases. Lead time isn’t fast enough and the inventory doesn’t move. Surprise, surprise! Higher profitability models exist! Profitability is everyone’s advantage because salaries will continue being paid, customers are number one and the customers are happy. The owners, as well, tend to get more dividends because the company earns more money, which it doesn’t know how to invest properly, so the money is returned to the investors and owners as larger dividends.

Expensive to upkeep

The third problem is that the hierarchical organization is also expensive to upkeep. People need to be controlled and a huge amount of key performance indicators are created. What can’t be measured, doesn’t exist. Reward systems need to be looked at through the indicators, and that’s expensive. As you may guess, controlling costs money. That’s oversight in a nutshell. The more that needs to be measured, the more control measures need to be deployed, and that adds to costs. Simple, right?

Demotivating

The fourth problem is on an emotional level. The hierarchical organization is often demotivating. People don’t like having to wait and not being allowed to do what’s reasonable.

But, a hierarchy has its advantages.

Drawing of an organizational chart. Accompanied by text: “Clear! Good in crisis, measure of success”
Clear

First of all, it’s really clear and people desire clarity! People know exactly who’s where and who’s in charge of what.

Good in crisis

Hierarchy is fantastic in a crisis situation. You give orders, and that’s that. That’s pretty amazing. This ability can’t be lost! If it’s lost, we lose a lot.

Measure of success

To many individuals, hierarchy is also the measure of success. If I go high up in the hierarchy, it’s pretty motivating, almost like winning an Olympic medal.

Drawing of different teams that discuss with each other and share information.

Teams discuss and decide

Another organizational extremity is not to have a hierarchy at all. Instead, a team organization is created, where people are completely self-managing. This has already been in use since the 1950s. It works! However, it needs common ground rules, a Game Book, so that things aren’t going all over the place.

Text: “What if the models were combined?”

Quite many are scared to switch into a complete self-managing model. The word self-managing is in itself pretty bad. A business owner easily gets scared that people will just start doing whatever they want.

Visions of organization

Visions of organization matrix from Perttu Salovaara’s PhD.

I found the above image in Perttu Salovaara’s PhD Thesis. He named the image “Visions of organization”. It has two axis, co-operation and leadership. There’s not too much co-operation on the bottom level, only individualism. Co-operation begins in the middle, in teams, and spreads up to the top level.

The leadership axis has three stages. Is leadership completely top-down and lead from the outside? Or, is it involving, or are people given permission to self-manage? Salovaara came up with nine models. It’s a good image because the myriad of possibilities are made clear. It’s not so, that the next step from a total hierarchy is a total self-managing model. There’s so much in between!

At Stradigo, we consider simplification as part of our organizational DNA. I’ve wondered if Salovaara’s MATRIX could be simplified. That’s when the idea of an agile hybrid organization model struck me. What if we built a hybrid, in which hierarchy and team leading are combined?

Drawing of a hybrid organization that has an organizational hierarchy in the background and smaller dynamic teams in front of the hierarchy.

Agile hybrid organization

Let’s build an agile hybrid organization with self-managing teams. The hierarchical organization stays in the background. That’s when we have a spine and agile teams. Teams are where most of the work is done. Teams come and go, as necessary. The home team, of course, is where one works the most, but in addition to that, there are many other teams one is a part of. They are on top of the hierarchy.

In a world like this, it isn’t important to communicate through the hierarchy. Anyone can speak to whom they like without the manager getting upset. Please, don’t get upset! People must trust themself and their leadership skills in order to not mind this taking place, that is, if their boss chooses to go past you, for example, by talking directly with your subordinates. The decision is made where the best information is.

When I presented this idea at one of my clients, the idea immediately got a round of applause. The agile hybrid organization model is therefore a most natural thing! People said that, yes, this is how it is, this is already how we operate. So, let’s make it formal! Let’s make the organization both clear and agile!

explaining hybrid organization

Now quick decisions can be made where the information is. When hierarchy retreats into the background, but doesn’t fade, and people are allowed to do what’s reasonable, a level of autonomy is created that is strongly motivating. Control improves, because the team members control each other, so that the team makes reasonable decisions.

As a young man I used to work at Nokia Electronics. No-one knew in which direction the world was going, as the new area of business was developing rapidly. A “Let all flowers bloom” culture spread throughout the company, yet there was a hierarchy, and it was in the background. It didn’t interfere with practicalities.

Simple drawing of seven t-shirts of different colors, meaning an individual has several roles.

Individuals have several roles

Because an individual is a member of several teams, they have plenty of different colored t-shirts in their bag. One team has a certain colored shirt, and when a person switches teams, their t-shirt color and role changes. This has been studied around the world.  According to one study one person had approximately 6,8 roles. Therefore, we all have many roles, perhaps even seven, like in the image above.

If you’re a CEO of a company, you, as well, have many different roles. One role is active when you’re a member of the board. Another role is when you’re leading your own management team. The third role is when you’re speaking to a customer. The fourth role is when you’re speaking to the investors, and so on. You might also be a part of several customer projects as a great salesperson. All of us have many roles just like this, no matter what role or responsibility we happen to have at any one given time.

Text: “How are the roles defined?”

This is a question I’ve been asked many times. I always say that there’s no specific person that defines the roles. WHAT?! Let people define the roles for themselves!

Text: Define them yourself! (within the frames) & a small icon of a group of five people standing on a light blue circle.

A senior HR consultant once told me: 

“You know, Markus. Half of Finland’s HR people write standing orders, and the other half tries to implement them.”

It’s completely useless if roles and their definitions are written down somewhere. The definition of work changes constantly! Let people define their roles for themselves, within the appropriate boundaries, of course. The definition creates the lines, but after that, write your own work definitions! Team members write a card on a common digital board, in which the role is shortly described. Everyone gets to pick a sensible and pleasant role for themselves. The team discusses what needs to be added and agrees on it.

Towards the sun by helping customers

Text: Our job is to help customers & a drawing of a person cheering and a drawing of a sun.

One must remember that our job is to help the customers. That’s why the company exists. It’s the big sun and the Purpose. People share in this Purpose and agree that it is important, and they rejoice since they can help.

sense and react

When a team exists, it must sense and react immediately to the customer’s needs. That’s when the team is doing well.

Red Text: “Nothing new!” & a drawing of a person pondering about a light blue diamond inside a thought bubble.

Everything I’ve told you isn’t new information. This is actually about making documentation transparent. There are millions of self-managing teams all over the world. Since the 1950’s humans have created a new way to organize. Hierarchy and self-management have existed, and there are plenty of companies that work as a hybrid. The transformation, however, can be slightly painful, if a proper Game Book isn’t written.

Hybrid organization model, a drawing of an open book, an indigo colored diamond and indigo text: “Game Book”

Ground rules

One must define a handful of central ground rules: For example, in soccer it’s not allowed to kick other players in the legs, and only the goalkeeper can catch the ball with their hands. Some rules are needed, in order for these two organization levels to work well together.

I have facilitated the transformation of a Finnish company into a self-managing model. I suspect that this is among the first transformations in the country, perhaps even the very first. No matter what the truth of the matter is regarding this “firstness”, it is not that common to see these types of transformations in practice. This is quite a new thing after all! What happened after the transformation? This organization’s profit grew with two million euros in their first year post-transformation. We have also created many Gamebooks to tens of organizations.

What kind of rules give us and our customers the WOW feeling? It’s funny that WOW actually stands for Way-Of-Working. New central game rules should be written down in the Gamebook! I always tend to use volunteers for this.

A Gamebook is needed to make all this work out in practice.

Long live the agile hybrid organization!

IGNITE YOUR STRATEGY! Read more.🔥

Finding Us On Social Media

Stradigo

Stradigo is a brand owned by Rdigo Oy (Business-ID: 2120844-1).

Learn more from our Imprint.

Rdigo Oy is registered in Finland as a Limited company. We are a strategy consultancy located in the Helsinki capital region.

We’ve been in business since 2007. The company name comes from the latin word Redigo, meaning both ‘I shape’ & ‘I renew’.

Stradigo combines the word strategy with Rdigo.

Categories
Strategic Leadership

2.06 Multiplying Meeting Efficiency

Multiplying Meeting Efficiency — 2.06

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Today I will reveal a secret. The secret is how a company can multiply its meeting efficiency! Over the years we have achieved this level of efficiency consistently. Let’s look at how it’s done.

Time spent in meetings

Drawing of two groups of people. One group sitting around a round table and another group is in a conference room looking at a projector screen.

It’s pretty dramatic how much time we spend on meetings. Many have the opinion that they will spend a lot of time on meetings in the future as well. But, is there a way to be more efficient during meetings? Of course!

Drawing of an online meeting with six different people. Drawing also contains the text: “Online meeting”

The magic of online meetings

We have, by necessity, discovered the magic of online meetings. We can share videos and talk to each other over the internet. The current situation with the pandemic required us to start using this technology properly in a serious manner. As a result, our societies have made a digital leap. I am truly grateful that this leap has taken place.

At Stradigo, we began holding online meetings back in 2016. Once we had discovered the efficiency benefits that online meetings gave us compared to face-to-face meetings, there was no going back to the traditional way of doing things. That is pretty exciting. Our customers agreed with this. Working online was much more efficient. An infinite stream of meetings very often bogs down employees, so efficiency is highly appreciated. 80-90% of my meetings have been held online already for several years.

So, what is the feature that makes online meetings preferable? A lot of people say that they prefer a physical meeting. Of course, it’s a more humane way to interact. However, if we look at this from a business perspective, the online meetings are far more efficient timewise. The strategy must also be present in everyday operation. If we desire human interaction, there will be plenty of time to socialize outside our meetings because our meetings are fast and efficient. Everybody wins.

Are we distant after all?

Distance is an interesting word. Distant from what? If you’re working from home, the meeting is nearby. It totally depends on which angle you are looking from. Are you looking at it from my point of view or an employee’s point of view? Attending a distance meeting is also about going to the workplace, isn’t it? It is the perspective that strongly defines whether it is distant or nearby.

The only thing that has started to bug me is people’s timidity to switch their videos on during meetings. I’ve heard all the excuses:

“My hair isn’t straight!”

“Technology isn’t working.”

“My kitchen is too messy!”

Ugh! It’s so easy to change one’s background nowadays. Think if we were as rude when arriving at physical meetings. It’s the same as giving everyone else eye masks so that no one can see you. Come on, show yourself!

Drawing of a screenshare of a “PowerPoint” slide during an online meeting with four people. One person is speaking.

Screen sharing

Another thing which everyone has learned, is sharing their screen. A PowerPoint is screenshared and everyone’s videos are placed on one side of the browser. There are several software available for this.

Microsoft Teams and Zoom, for instance, have spread quickly. For a long time we used Zoom almost exclusively, because back then it allowed us to have hundreds of participants join quickly into the workshops. These days both Zoom and Teams allows us to sort people into smaller breakout rooms for small-scale group work. In the future, we may have even better software to help us out, but for the time being Microsoft Teams and Zoom have worked great for us. 

The fact that one person shares their screen and gives a presentation while others are commenting, is a massive digital leap. Now, I will, however, visualize what the problem is.

Drawing of a screenshare of a “PowerPoint” slide during an online meeting with four people. One person is speaking. Text: “Lot’s of quiet people!”

The fight for airtime

During a meeting, many people stay quiet because they do not want to compete for airtime. Because of this, many great insights and thoughts remain unheard. There could be many reasons. Some people are shy. Some don’t want to compete for attention with attention magnets, the very talkative people. Each company has extroverts and introverts, and everything in between. Even then, the best thoughts and input can reside with the quiet ones. If we only listen to the ones who are talkative, then the best ideas will not emerge. When everyone gets an equal chance to express themselves, that’s when the efficiency starts to increase.

Text: “The 5x Magic…”
A list on a writing surface surrounded by speech bubbles. Text: “Common writing surface”. It describes collaboration with digital software.

Common writing surface

“The 5x Magic!” We can use a common digital writing surface, like a whiteboard! Some have claimed that group efficiency increases significantly there is a common writing surface, a common board, that everyone can edit at the same time. When everybody can be active participants at the same time the meeting efficiency will skyrocket. People can be active participants if they can contribute with editing and commenting no matter who happens to be talking at that specific time in the meeting. When this happens, the meeting experiences The 5x Magic!

Screenshot of a Zoom meeting & Text: "We’re all in the same room!”

Here you see the point in online meetings. I have held workshops with over 150 people, who I can divide into 50 breakout rooms at will. Everyone can contribute input at the same time.

Screenshot of a Zoom meeting, Trello board & Text: “Video + writing surface”

 I use Trello boards as the common writing surface.

Screenshot of a Trello board with the contents of the board in Finnish. The screenshot relates to an Online Workshop.

A board for each meeting

Every meeting has its own separate board, on which the full meeting agenda is clearly visible. The agenda proceeds from left to right. If it is the first time I’m facilitating the meeting with the organization, I always begin the meeting with a briefing where I introduce them to the work process. It’s very simple to understand.

The board layout allows everyone to see and follow what is going on. This includes the introduction and the wrap-up of the meeting. I also collect pulse comments regularly during the meeting, which allows me to keep tabs on how everything is going. Pulse comments are a great way to gather feedback, because from them I learn how we did during the meeting and what should be done in the next steps of the process. Each column on the board represents a specific topic that needs to be covered during the meeting. We go through them one by one and we get input from the meeting participant.

At the end, everyone writes their thoughts about the meeting and what they learned from the experience.  I have also built a course that teaches how to utilize this working method, and it is suitable for a larger group.

People should be activated in different ways during the meeting according to the topic that is being covered. Personal comments and tasks, including groupwork, can be assigned to the various participants. We can also encourage participants to brainstorm. We can identify the best ideas by asking everyone to give thumbs-up to the input people write on the board. By doing all of these things we can turn online meetings into an absolutely solid way of working together. And on top of this, at the end of the meeting we already have everything documented. In a regular meeting all the documentation work would have to be done separately after the meeting. Quite a time sink! Like… it used to go like this:

No more sticky notes!

The old way is to sit in a conference room and post sticky notes on the wall. The wall becomes colorful, but no-one is able to read the text from afar – let alone see the handwriting! When the meeting ends, someone wraps the brown paper into a roll and after two days you finally get the transcription of the sticky notes. What a waste! So slow.

A multitude of unwritten sticky notes on a whiteboard.

With a digital writing board everything is taken care of all at once: The notes are immediately transcribed, they can be opened with a click and discussed about. Everyone is able to comment on the note simultaneously. And every comment is on the same platform automatically. This medium enables meeting efficiency to increase.

A screenshot of a word cloud produced with the survey tool Mentimeter. The word cloud comes from an online video workshop.

I often ask people to give one-word feedback to questions, e.g. “How was the strategy meeting today?” By using software we get hundreds of comments compressed into a word cloud, which makes it easy to see all the feedback. Pretty efficient!

Another benefit with holding online meetings is that we polute much less, since people don’t have to travel. No-one has to drive their car to a meeting. We save time by not commuting. Online meetings also tend to begin punctually, and people rarely come in late (at least in Finland).

Include everyone!

This figure represents a full strategy process that contains workshops and digital boards that people can collaborate on during the process.

Here is an example of our strategy process and its digital boards. We include the staff at the beginning, middle, and end of the process. We hold workshops with volunteers in between these meetings, and every meeting has its own digital board. The agenda is visible, and everything is open for everyone to see. This is full transparency in practice. The boards can also be looked at later if somebody is absent from a meeting or a workshop or wants to make revisions.  

If you learn this facilitation method, you can achieve great efficiency! Tasks are completed faster, and the quality of the output increases because the meeting efficiency gives time to iterate during the meeting. This way, we can get so much more done!

Efficient meetings increase productivity and probably result in more money coming into the business down the road. When the business makes money, it can pay out salaries to its employees. 

Ignite your strategy by multiplying your meeting efficiency! Read more.🔥

Finding Us On Social Media

Stradigo

Stradigo is a brand owned by Rdigo Oy (Business-ID: 2120844-1).

Learn more from our Imprint.

Rdigo Oy is registered in Finland as a Limited company. We are a strategy consultancy located in the Helsinki capital region.

We’ve been in business since 2007. The company name comes from the latin word Redigo, meaning both ‘I shape’ & ‘I renew’.

Stradigo combines the word strategy with Rdigo.

Categories
Strategic Leadership

2.04 Strategy implementation in sprints

Strategy Implementation In Sprints – A Living Digital Board | 2.04

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A strategy is useless if implementation never occurs. In this blog, I discuss how the company can kickstart the implementation process and its practice while using sprints and a living digital strategy board.

The eternal fight

Figure representing the conflict between important and urgent things as work piles. A few important things are overwhelmed by urgent things.

A never-ending battle between important matters and urgent matters exists. Guess which one wins? Urgent things always win. How can this be managed? Crystallized focus areas and breakthrough goals are super important. They must be present in the strategic work. Implementation is required, not necessarily by tomorrow, but soon.

People are always in a hurry. Leaders are bad leaders if they don’t fill their coworkers’ days with desirable activity, like productive work that forwards their goals. The more people that the leader needs to streamline, the bigger the hurry is inside the organization. It’s crucial to understand which task is the essential one and how important it is to implement.

Strategic and operative work in the same work pile

Text: “Strategic and Operative Work in the same work pile”. Important and urgent things are stacked on top of one another.

Let’s put everything in the same work pile! If we keep the strategy separate and hidden, it’s not going to work. We need to have urgent and important things in front of our eyes all the time.

Let’s make only a single work pile! Let’s collect the goals together and list the necessary tasks under them, just like how old binders have interleaves. That’s how they are constantly in front of everyone’s eyes while browsing through the workload.

“One backlog”. Important and urgent things are stacked on top of one another.

Workpile onto a digital strategy board

Backlog of work beside a digital board. The figure implies that the work backlog ought to be moved onto the digital board.

What if we moved the work pile onto a digital board? Let’s put the big goals and choices in columns and the necessary tasks in cards underneath them. The tasks get distributed between people, and decisions get made about who does what. The traffic lights enable us to see, for instance, if the task is progressing, if it is behind in schedule, or if it is experiencing problems. 

Drawing representing a digital board and a group of people holding weekly meetings to discuss the contents of the digital board.

When the goals and tasks get listed on the digital board, have a guess, will the board become alive? When the board gets looked at every week, it becomes very much alive. In a physical meeting, the digital board gets projected onto a wall so that everybody can see it. If the meeting takes place as an online session, one person shares their screen, but everyone can also look at the screen through their browser window, which means everybody can write simultaneously on it.

An online meeting works better than a physical meeting, which is pretty exciting. Many think it’s nice to meet in person. Still, if we take a realistic and blunt perspective and look at this from a productivity and efficiency angle, well-facilitated online meetings are better. Especially if the meeting structure is in order. More gets accomplished when people work online with proper methods.

Online meetings are face-to-face meetings

Ever since 2016, I have facilitated almost all of my workshops online. In the beginning, it’s good to meet in person at least once, to get to know each other. Everyone, however, has their laptops and the joint writing board open during the meeting. People see the board and post input as digital cards. The following sessions take place online because they are so much more efficient. Besides, video conferences are, in fact, face-to-face meetings, if you start to think about it!

Whether working online or on location, what boosts the group’s productivity is a shared board to write on. If the only way of communicating is through speech, comments easily get forgotten, as high detailed documentation rarely takes place.

In online meetings, I sometimes ask for pulse comments about how the session is going. Documentation exists the whole time, but we also read the written input out loud. With a joint writing board, separate transcriptions are not a necessity. Workshop preparation also takes much less time.

Agile strategy implementation

Figure about agile strategy implementation, where a strategy 1pager digital board is divided into sub-boards for business units and functions.

A corporation can follow up its goals from the strategy board. Different business units can have their boards as well. In the above figure, a card gets broken into subgoals. The tasks, of course, also have a person in charge. In the figure, there are four departments, and they all have their boards. Also, there are three functions: Finance, HR, and communication.

The point is that the boards are visible to everyone. If someone wants to know what other people are up to, they can have a look. An agile strategy can be completely transparent! One great thing comes from the fact that free software exists that already comes with basic needed functionality. One practical example of such software is Trello, which I use extensively.

Text: "Sprint management"

Leading strategy implementation in sprints is a 30-year-old idea. The IT industry has demonstrated that it’s not worth planning a project in detail because the world and the customer need changes over time. Big projects get delayed constantly, and the outcomes aren’t, in the end, even good. What if we merely decided on the big goal and worked in shorter sprints? The customer can track our progress thanks to this sprint structure.

The customer can get unsatisfied if they experience a long project without getting any intermediate results.

When we made long waterfall projects and didn’t show the customer’s intermediate results, they ended up unsatisfied with the final delivery. The customer’s needs had changed along the way. It is vital to understand the customer deeply! That’s when spring leadership came into the picture: Working in small sprints and keeping the customer up-to-date as the sprints progress.

Agile prioritization

Figure that represents how tasks are chosen from a large work backlog in order to become the priority over the next sprint.

I think every business would benefit significantly from using sprint management. In sprint management, the company works from a backlog. The backlog should be looked at only when deciding on actions for the next sprint. Thinking doesn’t go beyond the sprint at hand. Staff limit thinking to the most critical things, which prevents information overload. Sprint duration is scheduled, which means the sprint is never late. In the old days, when the team didn’t reach a goal on time, the goal stayed the same, but the issue stretched the schedule.

The philosophy is different with sprints, because the sprint is never late. The schedule never changes. Instead, the group must only finish the core of the project. Projects become lighter because not everything needs to get done in a perfectionistic fashion. Otherwise, everyone tries constantly to produce extra, too refined, value. Minor improvements might not necessarily be so necessary. But, when tasks need to get finished, the focus is automatically on the core. Then the job for the next sprint is decided. 

Time-boxed goals

Figure describing the duration of a single agile sprint, which stretches from Monday to Monday.

Here you can see a one-week sprint from Monday to the following Monday. I would say a two-week sprint is the maximum time allocated to a single sprint. A Monday meeting gets held, which begins by looking at how the previous week’s sprint went. Are the tasks ready?

People get to decide for themselves what they want to work on during the next sprint. Unfinished tasks move into the backlog, from where they may be chosen for the next sprint once again, if still relevant. Sprints are necessarily not tied together regarding tasks.

Herein lies a psychological factor. When people know that they get asked if they managed to finish their work at the end of every week, they tend to get the job done. If they don’t, they still manage to do a final crunch and think about something they get to finish on time. They know how to focus on the core issues. Set goals ought not to bend to short-term whims, but the goals’ content can and should adapt to needs. It was the other way around back in the day.

Strategy implementation in sprints is a win-win for all!

A whiteboard with three columns and cards. The cards have green, yellow and red dots. Each column is titled as a goal. Five people look at the board.

Put strategic tasks in the same work pile together with the operative tasks. Strategy implementation in sprints enables you to implement the strategy much more efficiently, and the schedules hold. That’s it. 

Use this approach to ignite your strategy! Read more.🔥

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